We always strive to provide you the best online experience and services on every single purchase.
IMBO will ONLY accept a return/Replacement of delivered products if:
Kindly provide us with the following details to process the Return Request at our end.
There are certain scenarios where it is difficult for us to support returns:
You can cancel your order online before the product has been shipped. If you paid via a prepayment mode (credit card, debit card or net banking & e-cash or other legal electronic payment mode), then your entire order amount will be refunded excluding 3% payment gateway charges (if any).
Unfortunately, an order cannot be cancelled once the item has been shipped.
If you wish to cancel an order, please follow these steps:
Cancellation of Orders without Prior Notice:
Payment modes of refund available after returns/cancellations:
Available refund method | Refund Time-frame |
---|---|
Credit Card/ Debit Card |
Prepaid Orders 3-5 Business Days |
Net Banking Account (Credited to Bank Account) | 3-5 Business Days |
UPI Linked Bank Account | 2-4 business days |
NEFT to Bank Account |
Pay on Delivery Orders 3-5 Business Days |
Paper Cheque | 8-10 business days |